Please contact LOWREG using one of the contact methods at the bottom of this page, outside of office hours please email us at email@example.com . We will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.
We will send out reminder emails 90 days, 60 days and 30 days prior to the expiry date along with 2 reminders at 25 and 50 days post expiry. We will send the emails to the email address on the account, it is the registrants responsibility to make sure their contact details are up to date. LOWREG take no responsibility if your domain renewal fails due to your contact details being incorrect. If you do not wish to renew a domain please make sure you contact us a minimum of 14 days before your domain expires by emailing us at firstname.lastname@example.org . If you do not renew your domain before its expiry date it may have all services we provide suspended. After 30 days your domain will be suspended by nominet and any email or web site will cease to work. Anyone wishing to move a domain away from Lowreg can do so from their control panel or by asking their domain manager to do this, you can release your domain to any TAG or use the Nominet domain transfer service. www.nominet.uk By continuing to use LowReg.co.uk you agree to these terms and will not hold Lowreg Ltd liable for any losses occured by not renewing domains and acting against the terms you have agreed to here.>
Lowreg will if asked through the ticketing system transfer the registrant to the registrant of your choice free of charge, TAG changes are free and you are able to complete those from within your lowreg panel as detailed elsewhere. When a customer requires a glue record adding we can do this subject to the correct details being submitted, if you are unsure in any way, please do not submit a request for a glue records change on any UK domain name. No second glue record will be added to the same domain within 60 days of the last change, Lowreg accepts no responsibility or liability for any loss of service you may suffer and any resulting losses.
From time to time LowReg will communicate with customers and offer help, guidance and where necessary instruction of how best to use LowReg and aid us in offering a fair system to everyone. Should Lowreg find it necessary to ask a customer to leave and find a new registrar, we will give you 7 days and with your permission release all of your domains to your new registrars TAG free of charge.
If you are selling or transferring a domain that you manage from your LowReg account, you agree to check that the TAG has changed to the customers new registrar TAG, you can do this by carrying out a whois check at http://www.nominet.uk/whois/ and advising your buyer to make sure they add the correct TAG when completing a transfer. You can of course ask your buyer which regsitrar they are moving to and from witin your LowReg account, go to the domain and select tag release domain, anter the registrar TAG and it will be released to your customers registrar and be deleted from your account. This will allow LowReg to stop the auto generation of invoices and save time and disruption when the buyer tries to manage the domain and finds they cannot.
Any discounted promotional rate will always renew at the standard price, currently £ 5.89 per year. By utilising one or more offers via a discount code you agree that any domain used with hosting will not have passed its expiry date. Any hosting accounts created with domains that have passed their expiry date will be terminated. As with our terms here, no adult sites or sites that infringe on another parties copyright are permitted. All hosting must have an associated domain on the LOWREG tag and its nameservers set to ns1.lowreg.co.uk and ns2.lowreg.co.uk. Please be aware that we do not allow pornographic content of any nature or images, text or videos that contain adult, violent or harassment themes.
Our site "www.lowreg.co.uk" is operated by LOWREG LTD, run in accordance with English Law.
By registering, transferring or hosting a domain with LowReg you agree that the domain and the content of any web site does not contain any word, phrase or implication that may be deemed as explicit or an implication to a service that is illegal. We understand that intent has a huge part to play in determining what is illegal or offensive by implication, so LowReg reserves the right to release any domain it finds unsuitable to the domain registry at Nominet and will remain untagged until such a time the owner signs in to nominet and assigns a new TAG. Adult domains including the use of the words escort in relation to a geographic location are strictly prohibited. Should you have any concerns about any domain you see registered to the LOWREG tag please do not hesitate to get in touch. You can also contact us to check if a domain is suitable if you are in any doubt. Should we have accepted any domain onto our system in error we will contact the registrant with the details provided and ask for the domain to be released to an alternative TAG, we reserve the right to immediately remove any domain we deem to be in breach of our terms. Should a domain be deemed illegal or a web site hosted by LowReg found to be acting illegally we will inform the relevant authorities.
Although we have taken every step to make sure the information on our website is correct, you should not consider the content of our web site as advice, as each persons or companies needs are different, and what may be right for one may not be for another, so no reliance should be placed on it, and you should seek clarification for other sources before making any important decisions. This should be detailed when showing anyone else content from our web site.
Content displayed on our web site is provided without any guarantees, conditions or warranties as to its accuracy or relavance. To the extent permitted by law, and third parties connected to us expressly exclude: All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any web sites linked to it and any content posted on it. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
When you search and or register a domain name with LowReg, you are obliged to familiarise yourself with and agree to the terms and conditions that Nominet set out for domain registration, taking note of within those terms of the DRS Policy and DRS Procedure. When registering a domain you will be asked to confirm that you have read and understood these terms and any obligation and agreement you are making when registering a UK domain, a link to which is here Nominet's Terms and Conditions
When registering a UK domain through LowReg, the data you use to create an account, will be used to match your billing data provided, and the data used to register any subsequent domains, furthermore, the data provided can not be changed once created without the permission and intervention of LowReg. You agree to supply us with a verifiable registrant name and address and agree to liase with LowReg to correct any mistakes, and supply proof when required to do so to help Lowreg validate your data. Should you have made a mistake, please send your corrected address details and one of these proofs, For individuals; Driving Licence, Valid ID for non UK residents (for .uk a verifiable UK service address must be used), HMRC Tax Notification(dated last 3 months), Utility Bill(dated last 3 months), Bank Statement(dated last 3 months). For Businesses; Bank Statement(dated last 3 months), HMRC Tax Notification(dated last 3 months), Utility Bill(dated last 3 months), Company letterhead, Official Company Stamp/Seal. You can email email@example.com and we will endevour to correct it as soon as possible. LowReg Ltd is registered with the Information Commissioner's Office, details can be found HERE.
We reserve the right should we not be able to verify your given details to use third party resources such as the electoral role and for businesses, to check with companies house or business directories to enable us to correctly and quickly verify your registrant data.
LowReg do not allow the registration through its services of any domain that is done so with the sole intent of causing another person or body harm, be that threatening, offensive, illegal or trademark infringing. Should you breach these terms or violate any of nominets terms, you agree for LowReg to lock at their discretion any said domain, and if needed report serious abuse to Nominet and the relevant authorities. Should LowReg receive information with suspected abuse, we will endevour to contact you to discuss the matter and resolve any abuse complaint that we receive. Should you have any questions about a domain you wish to register, please contact us via the contact form on our web site. In the first instance any abuse complaint should be emailed to firstname.lastname@example.org
Should you have any complaint about LowReg please contact us via the contact form on our web site or email email@example.com and we will reply within 24 hours. Should your complaint not be dealt with to your complete satisfaction, we ask that you again email and state as to why you are not happy and what we can do to make you happy. Your complaint is dealt with from the beginning by the highest level, giving you the assurance that it will be looked at carefully and considered failry. Lowreg is fully committed to being an ethical UK registrar and welcomes any suggestions as to how it can improve always.